Overview
At Kavira Care, we aim to provide a smooth and transparent experience for all customers. This cancellation and refund policy explains how to cancel orders, request refunds, and handle damaged or incorrect products.
No Return Policy
For hygiene and safety reasons, Kavira Care follows a strict no return policy.
All wellness, skincare, and personal care products are non-returnable as they are sensitive consumable items.
When Replacement is Allowed
We only offer replacement or refund in the following cases:
- You received a damaged product
- You received an incorrect product
Important:
- A clear box opening video is required as proof
- You must report the issue within 24 hours of delivery
Replacement Process
- Once approved, your replacement request will be processed within 7 business days
- Replacement is provided free of cost for eligible cases
Order Cancellation Policy
- Orders can be canceled within 24 hours of order confirmation
- Cancellation requests after 24 hours may not be accepted
How to Cancel Your Order
Follow these simple steps:
- Log in to your account
- Go to the Cancel Order section
- Select the order you want to cancel
- Enter the reason for cancellation
- Submit your request
Refund Process
- Refunds for canceled orders are processed within 7–10 business days
- The amount will be credited to your original payment method
Contact Support
For help with order cancellation, refund status, or replacement requests, contact us:
Address:
2nd Floor, D R White House, Atta Market, Near Vinayak Hospital,
Sector-27, G.B. Nagar, Uttar Pradesh – 201301
Phone: +91 7292070013
Email: business@kaviracare.com
Overview
At Kavira Care, we are committed to delivering high-quality wellness and beauty products in India. We understand that plans may change, so we aim to make our order cancellation and refund process simple and transparent.
Please read our cancellation, return, and replacement policy carefully.
No Return Policy
Due to hygiene and safety concerns, Kavira Care follows a strict no return policy on all products.
Our products, including skincare, wellness, and personal care items, are non-returnable as they are sensitive consumable goods.
Exceptions (Damaged or Incorrect Products)
Products are eligible for replacement or refund only in the following cases:
- Damaged product received
- Incorrect product delivered
To request a replacement:
- A clear box opening video is mandatory as proof
- The issue must be reported within 24 hours of delivery
Replacement Process
- Once your request is verified and approved, the replacement will be processed within 7 business days
- Replacement is provided free of cost for eligible cases
Cancellation Policy
- Orders can be canceled within 24 hours of order confirmation
- After 24 hours, cancellation requests may not be accepted
How to Cancel an Order
To cancel your order:
- Log in to your account
- Go to the Cancel Order section
- Select the order you want to cancel
- Provide a reason for cancellation
- Submit your request
Refund Process
- Refunds for canceled orders are processed within 7–10 business days
- The refund amount will be credited to the original payment method used during purchase
Contact Us
For any queries related to order cancellation, refunds, or replacements, contact us:
Address:
2nd Floor, D R White House, Atta Market, Near Vinayak Hospital,
Sector-27, G.B. Nagar, Uttar Pradesh – 201301
Phone: +91 7292070013
Email: business@kaviracare.com